A native of Alamance County, Robin began working for the firm in 1999. Robin serves as our intake coordinator, and also manages the day-to-day affairs of the firm.
Robin believes completely in the services we provide to our clients, and is very good at connecting with them on a personal level. She is very compassionate, and that compassion is evident with every person whom she interacts. Very rarely does a day go by where we are not told about how someone appreciated the time Robin took with them, either on the phone or in person, and how much it helped put them at ease. Many of our clients are facing stressful situations with family members facing illness, and Robin is very good at putting them at ease.
Robin will be your main point of contact, on either the phone or in the office, and she looks forward to speaking with you and helping you start the estate planning process.
Mary retired from the Alamance County Department of Social Services in 2013 after 34 years of service. During her career, she handled many programs with the last 16 years specializing in long term care and special assistance applications. Mary joined the firm of DEAL LAW, PLLC in 2014 as our Medicaid Specialist. “When we learned that Mary was retiring from Department of Social Services, we knew immediately that we had to find a way to bring her into the fold.” - Ray Deal
As our Medicaid Specialist, Mary is responsible for all Medicaid applications that are submitted by our office. Once the planning and necessary steps have been taken for qualification by Ray, Mary takes over and guides the client through the Medicaid application process – step-by-step.
Mary enjoys and is dedicated to her work. When she speaks with family members or the client, she understands they are going through a troublesome time. She takes as much of the burden as possible from their shoulders in relation to Medicaid and obtaining the means in which to pay facility costs.
Pamela Keck is Legal Assitant to Ray Deal, handling estate planning document preparation. She is a 1985 graduate of the University of North Carolina Greensboro with a B.S. Degree in Business Administration. She has been working for DEAL LAW, PLLC for approxiamately 10 years and also has experience in estate administration. Prior to working for DEAL LAW, PLLC, Pam held the position of Human Resources Manager at a local children's clothing manufacturer for 15 years.
Susan is a native of Alamance County and graduated from Southern Alamance High School, and attended Elon College and received and A.A.S. degree in Business Administration from ACC.
Susan worked for Attorney John K. Patterson for 19 years where she did estate administration, real estate, and corporations. Upon his retirement, Susan went to work for the Alamance Count Clerk of Superior Court where she was a Clerk in the Estates Division for 12 years. There Susan audited the estate and guardianship accountings as well as assisted the public and attorneys with estate filings. Susan found this job very satisfying because she was helping people during a most difficult time.
Susan joined DEAL LAW, PLLC in June of 2019 where she works with estate administration.